Provide responsible service of alcohol
- This unit covers the performance outcomes, skills, and knowledge for responsibly selling, serving, or supplying alcohol.
- Responsible practices apply wherever alcohol is sold, served, or sampled (including on-site tastings) in all hospitality venues, packaged liquor outlets, wineries, breweries, and distilleries.
- Applies to all staff involved in sale, service, including promotional service and supply, such as F&B attendants, salespersons (in person, phone, online), cellar door staff, delivery and supplier reps, security personnel monitoring behavior, and the licensee responsible for RSA management.
- Incorporates the knowledge requirements under state/territory liquor licensing law; certification requirements vary by jurisdiction. In some areas, all involved personnel must be certified (potentially including the licensee and security staff); in others, bridging courses may be needed to address differences.
- Training developers should consult the relevant state/territory liquor licensing authority for accreditation requirements for courses, trainers, and assessors
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Disclaimer
All information was accurate at the time of publication, however Fraser Coast Training Employment Support Service Inc. policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
